Software Development: A Key Factor in Brickell Travel Management's Growth

Brickell Travel Management is a luxury and corporate travel agency based in South Florida, with annual sales exceeding $85 million. Nex has been an active part of its growth through the development of a constantly evolving, multi-platform system.

Strategic development

The software was strategically designed to organize and distribute information according to the company's own processes. Mitch Rodríguez, the company's president, describes how the platform includes features for handling transactions, communication between agents, independent accounting by department, and correspondence management.

Solving a real problem

The platform, built more than two years ago, has grown progressively by adding specific features. Before it was implemented, internal emails created chaos: processes from different areas were sent out to the entire organization, wasting everyone's time. The software automated these processes, making sure correspondence reaches only the relevant departments.

Standing out in the market

The platform has set Brickell Travel apart from its competitors. Employees themselves highlight their satisfaction with the tool, and airline and hotel professionals have praised its quality at industry presentations.

A long-term relationship

Rodríguez notes that working with Nex feels "like a single team," solving problems together. He describes the company as "one that has evolved a lot" and would recommend it without hesitation.